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Experiencia del Cliente rápida y simple para incrementar tus ratios de respuesta

Experiencia del Cliente rápida y simple para incrementar tus ratios de respuesta

by OPINATOR | Customer Experience, Customer Feedback, ESP CX, Experience Management, OPIs

Clave #2 para una gestión WOW de CX     Una Experiencia del Cliente simple y rápida te garantizará el éxito en tus esfuerzos de gestión de CX Convierte tu Experiencia del Cliente en rápida y simple. No estamos hablando solamente de hacer encuestas cortas para tu...
Experiencia del Cliente rápida y simple para incrementar tus ratios de respuesta

Make CX Simple and Fast

by OPINATOR | Customer Experience, Customer Feedback, Experience Management, OPINATOR CX, OPIs

Hack #2 for a WOW CX Management Make it Simple and Fast to Succeed in your CEM Efforts  Make it simple and fast! We are not just talking about making surveys short for your target audience (but you should!), but making the process of conceiving surveys efficient for...
Hacks to Leverage a WOW Customer Experience Management

Hacks to Leverage a WOW Customer Experience Management

by OPINATOR | Customer Experience, Customer Feedback, Experience Management, OPINATOR CX

Learn the Top Hacks to Boost the Impact of your Customer Experience Management Successfully managing Customer Experience to increase engagement with a segmented audience in NPS, Voc, and CX Management programs can be relatively simple! David Solana (Co-founder of...
Adiós encuestas aburridas e inefectivas ¡Hola OPIs! (Parte II)

Adiós encuestas aburridas e inefectivas ¡Hola OPIs! (Parte II)

by OPINATOR | Blog, Customer Experience, ESP CX, OPIs

Medir una experiencia debe ser una experiencia en sí misma, ¡deja las encuestas y entrégala con OPIs!   Medir una experiencia debe ser una experiencia en sí misma. Es por eso que en OPINATOR te ofrecemos un concepto diferente de interacciones, los OPIs, que...
Say Goodbye To Boring Surveys And Hello To OPIs! (Part 2)

Say Goodbye To Boring Surveys And Hello To OPIs! (Part 2)

by OPINATOR | Blog, OPINATOR CX, OPIs, Platform

Measuring an Experience Should be an Experience Itself – Deliver it with OPIs Measuring an experience should be an experience itself. This is why OPINATOR bases the concept of interactions on what we call OPIs, multimedia forms for generating engaging...

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Posts

  • BBVA Deploys More Than 2,400 Unique Points of VoC Measurement in Its Mobile Banking App & Web with OPINATOR
  • BBVA integra en su banca móvil (app y web) más de 2400 puntos de recogida de feedback con OPINATOR
  • Saca el máximo provecho de OPINATOR con las OPI TALKS
  • Activate your CX program with new OPINATOR features
  • Activa tu programa de CX con las nuevas funcionalidades de OPINATOR
  • New Update to EU Directives Puts Veracity of Reviews in the Spotlight
  • Nuevas directivas de la UE obligan a verificar autenticidad de reseñas online

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