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Stay tuned to our latest publications and resources, best-in-class content to keep you up to date with CX trends all around the globe!
Customer Experience Hierarchy of Needs
In this compelling presentation, Felipe Chamorro - Growth Strategist from North America at OPINATOR, introduces the innovative concept of the...
Generative AI and CX: How OPINATOR Is Redefining the Customer Experience
"The OPINATOR platform stands out for integrating generative AI in various capabilities and modules." As the term "Artificial Intelligence" (AI)...
Revolutionize Your Customer Experience Game: Discover OPINATOR Platform 8.0!
Reach new horizons by unleashing all the potential of OPINATOR’s new features. OPINATOR platform 8.0, is the result of our commitment to...
Elevating E-Commerce Journeys with Spells & Wisdom: Harnessing the Power of Digital Experiences (Halloween edition)
An increasing number of customer interactions take place over digital spaces. From greeting potential customers to your brand experience, to...
What is The Return on Experience (ROX) and How to Demonstrate It
What is Return on Experience (ROX) and how to demonstrate it. While traditional Return on Investment (ROI) focuses solely on financial...
i-DE (Iberdrola Group), Wins DEC 2023 Award for the Best Customer Experience Strategy
i-DE, an energy distribution company belonging to the Iberdrola Group, has been awarded with the prize for the Best Customer Experience Strategy by...
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