“The OPINATOR platform stands out for integrating generative AI in various capabilities and modules.” As the term “Artificial Intelligence” (AI) becomes a central topic of discussion, confusion arises as to what constitutes AI and what does...
Reach new horizons by unleashing all the potential of OPINATOR’s new features. OPINATOR platform 8.0, is the result of our commitment to innovation and continuous improvement to provide solutions to our customers’ needs in a close, flexible and efficient...
An increasing number of customer interactions take place over digital spaces. From greeting potential customers to your brand experience, to servicing long-time advocates, your digital space needs to cater to all visitors alike. In the dynamic world of e-commerce,...
What is Return on Experience (ROX) and how to demonstrate it. While traditional Return on Investment (ROI) focuses solely on financial metrics such as revenue and profit, ROX takes a more holistic approach that takes into account emotional and behavioral...
i-DE, an energy distribution company belonging to the Iberdrola Group, has been awarded with the prize for the Best Customer Experience Strategy by the Customer Experience Development Association, DEC, an international benchmark in the field of Customer Experience....
PARQUES REUNIDOS GROUP is one of the world’s leading operators of theme and amusement parks. It currently operates more than 50 parks in countries such as USA, Spain, France, Germany, UK, Italy, Norway, Denmark and Australia. The immediacy of the information and...
