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PARQUES REUNIDOS Deploys an Advanced Global Voice-of-the-Customer Program with OPINATOR

PARQUES REUNIDOS Deploys an Advanced Global Voice-of-the-Customer Program with OPINATOR

by Oscar Onel | Customer Experience, Customers Stories, OPINATOR CX

PARQUES REUNIDOS GROUP is one of the world’s leading operators of theme and amusement parks. It currently operates more than 50 parks in countries such as USA, Spain, France, Germany, UK, Italy, Norway, Denmark and Australia. The immediacy of the information and...
BBVA Deploys More Than 2,400 Unique Points of VoC Measurement in Its Mobile Banking App & Web with OPINATOR

BBVA Deploys More Than 2,400 Unique Points of VoC Measurement in Its Mobile Banking App & Web with OPINATOR

by Oscar Onel | Customer Experience, Customers Stories, OPINATOR CX

BBVA, one of the largest financial groups in the world, seeks to establish a customer-centric relationship, helping them to make the best financial decisions to achieve their personal and professional goals. BBVA has created its own source of reliable information...
Activate your CX program with new OPINATOR features

Activate your CX program with new OPINATOR features

by Oscar Onel | Close the Loop, Customer Experience, Customer Feedback, Experience Management, OPINATOR CX, OPIs, Platform

Take advantage of OPINATOR’s new features and boost your CX program.   OPINATOR is always in constant development of new features based on the feedback received from our customers and users, as well as from our own team. This improvement process is cyclical...
New Update to EU Directives Puts Veracity of Reviews in the Spotlight

New Update to EU Directives Puts Veracity of Reviews in the Spotlight

by OPINATOR | Experience Management, OPINATOR CX

European directives once again update consumer protection regulations: Brands will have to be more transparent and demonstrate the veracity of their reviews.   The importance of reviews as a strategic factor in leveraging our customers’ purchasing decisions...
What’s Vitamin V? – Generating VALUE from CX Programs

What’s Vitamin V? – Generating VALUE from CX Programs

by OPINATOR | Experience Management, OPINATOR CX

Vitamins are essential to keep your body working properly and staying healthy. Likewise, to stay up in the game and be at one’s best, in OPINATOR we believe in the power of vitamin V: The VALUE of CX Programs.   According to Forrester, 7 out of 10 companies will...
How to Generate Revenue from your CX, VoC, and NPS Programs – Webinar On-demand featured FORRESTER

How to Generate Revenue from your CX, VoC, and NPS Programs – Webinar On-demand featured FORRESTER

by OPINATOR | Customer Experience, Experience Management, OPINATOR CX

How to Generate Revenue from Your CX, VoC, and NPS Programs   OPINATOR always seeks to share its knowledge on Customer Experience and in this way help stakeholders to build effective CX and VoC programs, and it has been an honor is to have shared this space with...
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Posts

  • PARQUES REUNIDOS Deploys an Advanced Global Voice-of-the-Customer Program with OPINATOR
  • Grupo Parques Reunidos despliega un programa avanzado de VoC a nivel global con OPINATOR
  • BBVA Deploys More Than 2,400 Unique Points of VoC Measurement in Its Mobile Banking App & Web with OPINATOR
  • BBVA integra en su banca móvil (app y web) más de 2400 puntos de recogida de feedback con OPINATOR
  • Saca el máximo provecho de OPINATOR con las OPI TALKS
  • Activate your CX program with new OPINATOR features
  • Activa tu programa de CX con las nuevas funcionalidades de OPINATOR

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