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Cómo generar ingresos a partir de programas de CX, VoC y NPS – Webinar on-demand con FORRESTER

Cómo generar ingresos a partir de programas de CX, VoC y NPS – Webinar on-demand con FORRESTER

by Oscar Onel | Customer Experience, Experience Management

Cómo generar ingresos a partir de programas de CX, VoC y NPS En OPINATOR siempre buscamos compartir conocimientos sobre Experiencia del Cliente y de esta manera ayudar a nuestros stakeholders a construir programas de CX y VoC efectivos: emocionales, personalizados y...
Cómo generar ingresos a partir de programas de CX, VoC y NPS – Webinar on-demand con FORRESTER

How to Generate Revenue from your CX, VoC, and NPS Programs – Webinar On-demand featured FORRESTER

by OPINATOR | Customer Experience, Experience Management, OPINATOR CX

How to Generate Revenue from Your CX, VoC, and NPS Programs   OPINATOR always seeks to share its knowledge on Customer Experience and in this way help stakeholders to build effective CX and VoC programs, and it has been an honor is to have shared this space with...
Santander Increases by 4x Times Its Mobile App Users And by 27% the Usage Time with OPINATOR

Santander Increases by 4x Times Its Mobile App Users And by 27% the Usage Time with OPINATOR

by OPINATOR | Customer Experience, OPINATOR CX

“Thanks to the measurement of Voice of the Customer and NPS with the OPINATOR platform, we have processed more than 387,000 opinions and suggestions that have given us a very detailed knowledge of the real needs of customers, which has allowed us to redesign our app...
Santander cuadruplica usuarios de app y aumenta un 27% su tiempo de uso con la ayuda de OPINATOR

Santander cuadruplica usuarios de app y aumenta un 27% su tiempo de uso con la ayuda de OPINATOR

by OPINATOR | Customer Experience, Experience Management, VoC

“Gracias a la medición de la Voz del Cliente y NPS con la plataforma OPINATOR, hemos gestionado más de 387.000 opiniones y sugerencias que nos han dado un conocimiento muy detallado de las necesidades reales de los clientes, lo que nos ha permitido rediseñar...
Close the Loop: Activa el Feedback de tus clientes

Close the Loop: Activa el Feedback de tus clientes

by OPINATOR | Blog, Close the Loop, Customer Experience, Experience Management, Platform, Real Reviews, VoC

Cada vez más clientes contestan a encuestas a través de canales digitales donde expresan su opinión respecto a procesos, productos o servicios. Pero, ¿qué ocurre después? ¿El cliente siente que está siendo escuchado? ¿Cómo se gestionan y priorizan las opiniones que...
Turn Data Into Actionable Insights with OPINATOR’s Latest Innovations

Turn Data Into Actionable Insights with OPINATOR’s Latest Innovations

by OPINATOR | Close the Loop, Customer Experience, Dashboards, Experience Management, OPINATOR CX, Platform, Real Reviews, VoC

New release features Improved Case Management, Asynchronous Rules, and a brand-new friendly interface for administrators, editors, and agents. OPINATOR has just launched a new version of its platform that incorporates new features in the main areas of innovation of...
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Posts

  • New Update to EU Directives Puts Veracity of Reviews in the Spotlight
  • Nuevas directivas de la UE obligan a verificar autenticidad de reseñas online
  • ¿Qué es la vitamina V? – Generar valor a partir de los programas de CX
  • What’s Vitamin V? – Generating VALUE from CX Programs
  • Cómo generar ingresos a partir de programas de CX, VoC y NPS – Webinar on-demand con FORRESTER
  • How to Generate Revenue from your CX, VoC, and NPS Programs – Webinar On-demand featured FORRESTER
  • Santander Increases by 4x Times Its Mobile App Users And by 27% the Usage Time with OPINATOR

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