![OPINATOR VoC, NPS & CX Management solution](https://web.opinator.com/wp-content/uploads/2020/06/09-2.png)
Your new VoC & CX Management solution
Bring the human touch to CX! Boost response rates in VoC and CX Management programs with highly engaging and fully customized interactions (e.g. surveys, forms, etc.) that become an extension of your brand.
![OPINATOR Reduce effort act on feedback](https://web.opinator.com/wp-content/uploads/2020/06/11.png)
Reduce effort, increase value
OPINATOR enables you to act on feedback, reduce customer effort, and drive value in each touchpoint. Featuring Predictive, Prescriptive, and Text Analytics, Case Management system, and role-based dashboards.
![OPINATOR Easy to deploy and self manageable CX solutions](https://web.opinator.com/wp-content/uploads/2020/06/10.png)
Easy to deploy and self-manageable
Generate remarkable interactions and turn customers into promoters. OPINATOR is self-manageable but also provides a Customer Success team to overview and guide your projects when you need it.
KEEP UP, above & beyond
Companies will double down on their CX efforts during the following decade
Customers expect innovative and delightful interactions. Combine technology, creativity, and deep customer understanding to deliver those experiences and boost customer engagement
BRIDGE THE GAP
![OPINATOR OPIs, interactive and personalized CX management](https://web.opinator.com/wp-content/uploads/2020/07/OPINATOR.jpg)
OPINATOR PLATFORM
Personalized Interactions (OPIs)
Rather than old, inefficient surveys, captivate your customers with engaging and personalized UIs
Real-Time Intelligence
Actionable Insights
GET IT ALL!
OPINATOR Products
Make Experience Management Simple & Effective
![OPINATOR Products Visual Suveys & Forms](https://web.opinator.com/wp-content/uploads/2020/06/1-1.png)
Visual Surveys & Forms
OPIs, branded & multimedia
Move away from unengaging and ineffective formats
![OPINATOR Real-time decisioning](https://web.opinator.com/wp-content/uploads/2020/06/5.png)
Real-Time Decisioning
Instant response to every customer. Combine data to make the best decision for your customers and your company
![OPINATOR Role Based CX Dashboards](https://web.opinator.com/wp-content/uploads/2020/06/2.png)
Role-Based & Customizable Dashboards
![OPINATOR OPIbox feedback kiosks](https://web.opinator.com/wp-content/uploads/2020/06/6.png)
OPIbox Feedback Terminals
Touch screens and physical kiosks with buttons so you can gather feedback on-site
![OPINATOR Advanced Analytics Text Analytis CX](https://web.opinator.com/wp-content/uploads/2020/06/3.png)
Advanced Analytics
![OPINATOR Products Text Analytics](https://web.opinator.com/wp-content/uploads/2020/06/07.png)
Text Analytics
Turn insights into intelligence with sentiment, effort and emotion analysis. Transforming unstructured data into value
![OPINATOR campaigns for VoC NPS and Customer Experience](https://web.opinator.com/wp-content/uploads/2020/06/4.png)
Campaigns
WhatsApp, Email, SMS with white & blacklists, opt-out automation, reporting, fatigue control, and much more
![OPINATOR Case Management and Close the Loop system](https://web.opinator.com/wp-content/uploads/2020/06/08-e1593443027629.png)
Case Management
Close-The-Loop system to generate alerts & red flags to satisfy customers and deliver personalized attention while preventing churn
LEADING BRANDS TRUST US
TO DELIVER EXCEPTIONAL EXPERIENCES
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![CEPSA Logo CEPSA](https://web.opinator.com/wp-content/uploads/2023/07/cepsa.png)
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![digi-300x133 Logo DIGI](https://web.opinator.com/wp-content/uploads/2023/08/digi-300x133-1.png)