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New Update to EU Directives Puts Veracity of Reviews in the Spotlight

New Update to EU Directives Puts Veracity of Reviews in the Spotlight

by OPINATOR | Experience Management, OPINATOR CX

European directives once again update consumer protection regulations: Brands will have to be more transparent and demonstrate the veracity of their reviews.   The importance of reviews as a strategic factor in leveraging our customers’ purchasing decisions...
New Update to EU Directives Puts Veracity of Reviews in the Spotlight

Nuevas directivas de la UE obligan a verificar autenticidad de reseñas online

by OPINATOR | Experience Management

Frente a esta nueva actualización de las Directivas por parte de la UE, las marcas deberán ser más transparentes y demostrar la veracidad de sus reseñas.   La importancia que tienen las reseñas como un factor estratégico para apalancar las decisiones de compra de...
¿Qué es la vitamina V? – Generar valor a partir de los programas de CX

¿Qué es la vitamina V? – Generar valor a partir de los programas de CX

by OPINATOR | Experience Management

Las vitaminas son esenciales para que tu cuerpo funcione correctamente y se mantenga sano. Del mismo modo, para mantenerte al día y estar en tu mejor momento, en OPINATOR creemos en el poder de la vitamina V: El VALOR de los programas de CX.   Según Forrester, 7...
What’s Vitamin V? – Generating VALUE from CX Programs

What’s Vitamin V? – Generating VALUE from CX Programs

by OPINATOR | Experience Management, OPINATOR CX

Vitamins are essential to keep your body working properly and staying healthy. Likewise, to stay up in the game and be at one’s best, in OPINATOR we believe in the power of vitamin V: The VALUE of CX Programs.   According to Forrester, 7 out of 10 companies will...
Cómo generar ingresos a partir de programas de CX, VoC y NPS – Webinar on-demand con FORRESTER

Cómo generar ingresos a partir de programas de CX, VoC y NPS – Webinar on-demand con FORRESTER

by Oscar Onel | Customer Experience, Experience Management

Cómo generar ingresos a partir de programas de CX, VoC y NPS En OPINATOR siempre buscamos compartir conocimientos sobre Experiencia del Cliente y de esta manera ayudar a nuestros stakeholders a construir programas de CX y VoC efectivos: emocionales, personalizados y...
Cómo generar ingresos a partir de programas de CX, VoC y NPS – Webinar on-demand con FORRESTER

How to Generate Revenue from your CX, VoC, and NPS Programs – Webinar On-demand featured FORRESTER

by OPINATOR | Customer Experience, Experience Management, OPINATOR CX

How to Generate Revenue from Your CX, VoC, and NPS Programs   OPINATOR always seeks to share its knowledge on Customer Experience and in this way help stakeholders to build effective CX and VoC programs, and it has been an honor is to have shared this space with...
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Posts

  • New Update to EU Directives Puts Veracity of Reviews in the Spotlight
  • Nuevas directivas de la UE obligan a verificar autenticidad de reseñas online
  • ¿Qué es la vitamina V? – Generar valor a partir de los programas de CX
  • What’s Vitamin V? – Generating VALUE from CX Programs
  • Cómo generar ingresos a partir de programas de CX, VoC y NPS – Webinar on-demand con FORRESTER
  • How to Generate Revenue from your CX, VoC, and NPS Programs – Webinar On-demand featured FORRESTER
  • Santander Increases by 4x Times Its Mobile App Users And by 27% the Usage Time with OPINATOR

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