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Say Goodbye To Boring Surveys And Hello To OPIs! (Part 2)

Say Goodbye To Boring Surveys And Hello To OPIs! (Part 2)

by Raúl Manresa | Blog, OPINATOR CX, OPIs, Platform

Measuring an Experience Should be an Experience Itself – Deliver it with OPIs Measuring an experience should be an experience itself. This is why OPINATOR bases the concept of interactions on what we call OPIs, multimedia forms for generating engaging...
Experiencia del Cliente: Adiós encuestas aburridas, ¡Hola OPIs! (Parte I)

Experiencia del Cliente: Adiós encuestas aburridas, ¡Hola OPIs! (Parte I)

by Raúl Manresa | Blog, Customer Experience, Experience Management, OPIs

¿Quiénes deben liderar el proceso de Experiencia de Cliente? Ellos, ¡claro!  El mundo sigue cambiando. Ahora son los clientes quienes llevan el mando. Las empresas siempre se benefician de nuevos clientes, pero esto no quiere decir que no sea necesario comprender el...
Experiencia del Cliente: Adiós encuestas aburridas, ¡Hola OPIs! (Parte I)

Experience Management: Say Goodbye To Boring Surveys And Hello To OPIs! (Part 1)

by Raúl Manresa | Customer Experience, Experience Management, OPINATOR CX, Platform

In Experience Management, Customers Are In Charge The tables have turned, now, customers are the ones in charge. Undoubtedly it goes beyond saying that companies always profit from new customers of course, but there is value in the retention of existing ones. In...

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Posts

  • OPINATOR se destaca como “High Performer” en la categoría de software de Gestión de la Experiencia en G2
  • OPINATOR Stands Out as High Performer in the Experience Management Software Category on G2
  • Refuerza tu visión centrada en el cliente a través de la Experiencia del Empleado
  • Reinforce your Customer-Centric Culture through Employee Experience
  • OPINATOR incluido entre proveedores de Voz del Cliente (VoC) 2021 por una firma independiente
  • OPINATOR Among Voice-of-the-Customer (VoC) Vendors 2021 by Independent Research Firm
  • Genera ganancias con el feedback de tus clientes

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