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Say Goodbye To Boring Surveys And Hello To OPIs! (Part 2)

Say Goodbye To Boring Surveys And Hello To OPIs! (Part 2)

by OPINATOR | Blog, OPINATOR CX, OPIs, Platform

Measuring an Experience Should be an Experience Itself – Deliver it with OPIs Measuring an experience should be an experience itself. This is why OPINATOR bases the concept of interactions on what we call OPIs, multimedia forms for generating engaging...
Experiencia del Cliente: Adiós encuestas aburridas, ¡Hola OPIs! (Parte I)

Experiencia del Cliente: Adiós encuestas aburridas, ¡Hola OPIs! (Parte I)

by OPINATOR | Blog, Customer Experience, ESP CX, Experience Management, OPIs

¿Quiénes deben liderar el proceso de Experiencia de Cliente? Ellos, ¡claro!  El mundo sigue cambiando. Ahora son los clientes quienes llevan el mando. Las empresas siempre se benefician de nuevos clientes, pero esto no quiere decir que no sea necesario comprender el...
Experiencia del Cliente: Adiós encuestas aburridas, ¡Hola OPIs! (Parte I)

Experience Management: Say Goodbye To Boring Surveys And Hello To OPIs! (Part 1)

by OPINATOR | Customer Experience, Experience Management, OPINATOR CX, Platform

In Experience Management, Customers Are In Charge The tables have turned, now, customers are the ones in charge. Undoubtedly it goes beyond saying that companies always profit from new customers of course, but there is value in the retention of existing ones. In...

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Posts

  • BBVA Deploys More Than 2,400 Unique Points of VoC Measurement in Its Mobile Banking App & Web with OPINATOR
  • BBVA integra en su banca móvil (app y web) más de 2400 puntos de recogida de feedback con OPINATOR
  • Saca el máximo provecho de OPINATOR con las OPI TALKS
  • Activate your CX program with new OPINATOR features
  • Activa tu programa de CX con las nuevas funcionalidades de OPINATOR
  • New Update to EU Directives Puts Veracity of Reviews in the Spotlight
  • Nuevas directivas de la UE obligan a verificar autenticidad de reseñas online

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