Valentine’s Day, Your Next CX Milestone

Valentine’s Day, Your Next CX Milestone

Make Valentine’s Day a significant date for your NPS lovers 2020 has been amazing so far, and hey, February is finally here! Well, you will surely know what is on everyone’s mind right now… don’t you? The hype for online shopping on Valentine’s...

New Update! Analytical Automation Capabilities

Have you ever thought about how to achieve a human touch minus the human in the equation with analytical automation? Discover how you can make your VoC, NPS and CX Management programs more efficient! Think about a moment in your life where something memorable...

Black Friday, ¡vaya lío!

Mucho se comenta acerca del fin de semana —o semana— del Black Friday, así que… ¡hablemos de ello! La teoría dice que los consumidores tienen bajas expectativas de cara al servicio que recibirán en fechas como Black Friday (¿conoces su historia?) pero, desde...