Learn the Top Hacks to Boost the Impact of your Customer Experience Management Successfully managing Customer Experience to increase engagement with a segmented audience in NPS, Voc, and CX Management programs can be relatively simple! David Solana (Co-founder of...
Enable Immediate Action and Change with OPINATOR’s Real-Time Case Management and Close The Loop System As you may know by now, in 2020 “just” being a digital business no longer makes the cut. So, what is Customer Experience in our now-more-than-ever...
Omnichannel Presence is a Must for those Looking to Achieve Success in their CX Efforts Are you currently delivering an omnichannel experience when collecting Customer Feedback? Is your company able to see exactly what your customers are thinking in real-time? Could...
Build Loyalty and Positively Impact ROI through Customer Feedback With half of humanity now on lockdown, the way businesses and consumers communicate is through digital channels. With this said, it makes sense that Customer Experience in digital channels is...
Medir una experiencia debe ser una experiencia en sí misma, ¡deja las encuestas y entrégala con OPIs! Medir una experiencia debe ser una experiencia en sí misma. Es por eso que en OPINATOR te ofrecemos un concepto diferente de interacciones, los OPIs, que...
