Hack #1 for a WOW CX Management An Emotional Connection is Key to Deliver a Superior CX & Succeed in your CEM Efforts Measuring an experience should be an experience itself, making each client experience a unique path. A path that is personalized...
Implementa un sistema Close The Loop en Tiempo Real y optimiza tu gestión de la Experiencia del Cliente Como ya sabrás, en el 2020 ser “solo” un negocio digital ya no es suficiente. Entonces, ¿cómo debe ser la gestión de la Experiencia del Cliente...
Conoce las claves para mejorar el impacto de tu Gestión de la Experiencia del Cliente Gestionar la Experiencia del Cliente de forma óptima a través de las diversas implementaciones de medición de NPS, recolección de Voz del Cliente, y programas de Experiencia del...
Learn the Top Hacks to Boost the Impact of your Customer Experience Management Successfully managing Customer Experience to increase engagement with a segmented audience in NPS, Voc, and CX Management programs can be relatively simple! David Solana (Co-founder of...
Enable Immediate Action and Change with OPINATOR’s Real-Time Case Management and Close The Loop System As you may know by now, in 2020 “just” being a digital business no longer makes the cut. So, what is Customer Experience in our now-more-than-ever...
