So what is exactly this so-called “Age of Experience”? Looking back, 1998 was an important and eventful year. Madonna topped music charts, France beat Brazil in a memorable World Cup final held in Paris, and Bill Clinton issued the most famous denial in...
Mucho se comenta acerca del fin de semana —o semana— del Black Friday, así que… ¡hablemos de ello! La teoría dice que los consumidores tienen bajas expectativas de cara al servicio que recibirán en fechas como Black Friday (¿conoces su historia?) pero, desde...
Bye boring surveys. Hello cool OPIs! Lo que está pasando: Insights y Novedades Ahora podréis lanzar y gestionar todas vuestras necesidades, y programas de VoC, NPS y CXM de manera sencilla y eficiente. ¡Queremos compartir con vosotros todas las novedades de la...
There is a ton of hype around Black Friday & Thanksgiving weekend, let’s make the most of it. Don’t believe consumers have low expectations, let’s prove that even on this date, CX is key for all businesses, shall we? By the way, Enjoy Black Friday...
We’re thrilled to announce many cool CX updates at OPINATOR Our team has been working on a great front-end and a more robust and powerful back-end to manage your needs smoothly. ...
We live in a world saturated with information which, as consumers, makes it increasingly difficult to find accurate and reliable sources of information about a brand, marketplace, product or service. OPINATOR RealReviews is a new service that will enable you to...
