CUSTOMER STORIES
Success stories from companies that are now boosting their response rates, increasing their CX ROI, and keeping customers more engaged than ever
Gestión de la Experiencia del Cliente y programas de CX en tiempo de crisis: Más importante que nunca
Impulsar tus programas de CX ante el cambio generado por el COVID-19 es clave para tu negocio Puede que durante esta situación tan particular que el...
Say Goodbye To Boring Surveys And Hello To OPIs! (Part 2)
Measuring an Experience Should be an Experience Itself - Deliver it with OPIs Measuring an experience should be an experience itself. This is why...
Experiencia del Cliente: Adiós encuestas aburridas, ¡Hola OPIs! (Parte I)
¿Quiénes deben liderar el proceso de Experiencia de Cliente? Ellos, ¡claro! El mundo sigue cambiando. Ahora son los clientes quienes llevan el...
Experience Management: Say Goodbye To Boring Surveys And Hello To OPIs! (Part 1)
In Experience Management, Customers Are In Charge The tables have turned, now, customers are the ones in charge. Undoubtedly it goes beyond saying...
OPINATOR nombrado proveedor de Voz del Cliente (VOC) por FORRESTER
Un informe independiente reconoce a OPINATOR como proveedor de Voz del Cliente FORRESTER x OPINATOR – Es un hecho que recoger, analizar y...
OPINATOR Named a Voice-of-the-Customer (VoC) Vendor by FORRESTER
An independent report recognizes us as a Voice-of-the-Customer Vendor OPINATOR - It’s a fact that gathering, analyzing and acting on customer...
San Valentín, tu próximo hito de CX
Haz del Día de San Valentín una fecha importante para todos tus enamorados del NPS El 2020 está siendo increíble y parece que febrero finalmente ha...
Text Analytics: Cómo generar valor a partir de datos no estructurados
Descubre Text Analytics de OPINATOR y genera valor para tu negocio ¿Sabías que hace casi diez años OPINATOR nació como un proyecto de Text...
Text Analytics: How to Generate Value from Unstructured Data
Discover How OPINATOR Can Help You Generate Value from Unstructured Data to Boost Your Business Through Text Analytics Did you know that more than 8...
Valentine’s Day, Your Next CX Milestone
Make Valentine's Day a significant date for your NPS lovers 2020 has been amazing so far, and hey, February is finally here! Well, you will surely...
LEADING BRANDS
TRUST OPINATOR
Moving to an Engagement Model it’s key to success in your CX & EX efforts. These companies have moved away from a plain, boring, and ineffective Survey Model and are now getting real value out of Experience Management. Discover their success stories and why they chose OPINATOR to unfold business improvements based on Customer Feedback
CX & EX Across Industries
Automotive & Manufacturing
Banking & Financial Services
Energy, Gas & Oil
Entertainment & Leisure
FMCG
Healthcare & Insurance
Retail
Telco & Technology
Transportation, Travel & Hospitality
Automotive & Manufacturing
Culture, Education & Public Institutions
Healthcare & Insurance
Teleco & Technology
Banking & Financial Services
Energy & Natural Resources
Retail
Travel, Leisure & Hospitality
