by OPINATOR | Blog, Platform
Have you ever thought about how to achieve a human touch minus the human in the equation with analytical automation? Discover how you can make your VoC, NPS and CX Management programs more efficient! Think about a moment in your life where something memorable...
by OPINATOR | Blog, ESP CX, Platform
Mucho se comenta acerca del fin de semana —o semana— del Black Friday, así que… ¡hablemos de ello! La teoría dice que los consumidores tienen bajas expectativas de cara al servicio que recibirán en fechas como Black Friday (¿conoces su historia?) pero, desde...
by OPINATOR | Blog, ESP CX, Platform
Bye boring surveys. Hello cool OPIs! Lo que está pasando: Insights y Novedades Ahora podréis lanzar y gestionar todas vuestras necesidades, y programas de VoC, NPS y CXM de manera sencilla y eficiente. ¡Queremos compartir con vosotros todas las novedades de la...
by OPINATOR | Blog, Platform
There is a ton of hype around Black Friday & Thanksgiving weekend, let’s make the most of it. Don’t believe consumers have low expectations, let’s prove that even on this date, CX is key for all businesses, shall we? By the way, Enjoy Black Friday...
by OPINATOR | Blog, Platform
We’re thrilled to announce many cool CX updates at OPINATOR Our team has been working on a great front-end and a more robust and powerful back-end to manage your needs smoothly. ...
by OPINATOR | Blog, Omnichannel, Platform
Be Omnichannel with OPINATOR Shopping experiences are no longer what they used to be. According to a 2018 research from Salesforce, 67% of shoppers start their journey on Google or Amazon but somewhere along the way decide that buying in-store is more convenient in...
