An independent report recognizes us as a Voice-of-the-Customer Vendor OPINATOR – It’s a fact that gathering, analyzing and acting on customer feedback is essential for any business nowadays. However, choosing how to manage Customer Experience could be a major...
Mucho se comenta acerca del fin de semana —o semana— del Black Friday, así que… ¡hablemos de ello! La teoría dice que los consumidores tienen bajas expectativas de cara al servicio que recibirán en fechas como Black Friday (¿conoces su historia?) pero, desde...
Bye boring surveys. Hello cool OPIs! Lo que está pasando: Insights y Novedades Ahora podréis lanzar y gestionar todas vuestras necesidades, y programas de VoC, NPS y CXM de manera sencilla y eficiente. ¡Queremos compartir con vosotros todas las novedades de la...
There is a ton of hype around Black Friday & Thanksgiving weekend, let’s make the most of it. Don’t believe consumers have low expectations, let’s prove that even on this date, CX is key for all businesses, shall we? By the way, Enjoy Black Friday...
We’re thrilled to announce many cool CX updates at OPINATOR Our team has been working on a great front-end and a more robust and powerful back-end to manage your needs smoothly. ...