Learn the Top Hacks to Boost the Impact of your Customer Experience Management Successfully managing Customer Experience to increase engagement with a segmented audience in NPS, Voc, and CX Management programs can be relatively simple! David Solana (Co-founder of...
Omnichannel Presence is a Must for those Looking to Achieve Success in their CX Efforts Are you currently delivering an omnichannel experience when collecting Customer Feedback? Is your company able to see exactly what your customers are thinking in real-time? Could...
Los Dashboards de OPINATOR te permiten actuar en tiempo real en base a las opiniones Una de las finalidades de gestionar la Experiencia del Cliente es poder actuar sobre el feedback y para lograrlo, primero debes dar sentido a los datos que has recogido....
Utiliza el Feebdack del Cliente para generar lealtad e impactar positivamente el ROI Probablemente has notado que el feedback del cliente se ha visto incrementado a lo largo de las últimas semanas en diversos sectores. Las circunstancias actuales han cambiado...
Build Loyalty and Positively Impact ROI through Customer Feedback With half of humanity now on lockdown, the way businesses and consumers communicate is through digital channels. With this said, it makes sense that Customer Experience in digital channels is...
