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Stay tuned to our latest publications and resources, best-in-class content to keep you up to date with CX trends all around the globe!
Reinforce your Customer-Centric Culture through Employee Experience
Employee Experience is Key to Translate your Company’s Vision to your Customers and Deliver a Bilateral Quality Experience Have you ever thought...
OPINATOR Among Voice-of-the-Customer (VoC) Vendors 2021 by Independent Research Firm
Analyst Report Recognizes OPINATOR as a Voice-of-the-Customer Vendor for the Second Time in a Row OPINATOR was recently recognized in the Now Tech:...
Generate Revenue from Customer Feedback
Hack #10 for a WOW CX Management Start Driving Customer Feedback Revenue From All Your VoC & NPS Programs Now that we’ve come a...
Close The Loop: A Case Management System to Boost Customer Experience Impact
Hack #9 for a WOW CX Management Close The Loop is a Key Case Management System to Improve your Experience Management With customers demanding...
Santander Chile Recognizes OPINATOR Among Best 2020 Vendors
Santander Bank Recognizes OPINATOR's Excellente with Two Awards During Santander Chile’s Annual Edition of Best Suppliers Awards, the bank...
How to Turn insights into intelligence with Text Analytics
Hack #8 for a WOW CX Management The Value of Free Text or Unstructured Data: Text Analytics in Surveys Textual analysis (or Text Analytics)...
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