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OPINATOR obtains ISO 27001 Certification
OPINATOR obtains ISO 27001 Certification After preparing several months in order to achieve this goal, we are proud to announce that OPINATOR has...
Apply Gamification and Incentives to Maximize the Impact of Your CXM
Hack #7 for a WOW CX Management Experimenting with gamification and incentives in Customer Experience: promoters and detractors There is a...
How to Apply A/B Testing in Surveys to Boost Your Response Rates
Hack #6 for a WOW CX Management A/B Testing in Surveys, as with Ads, to Know What Works Best Many companies are missing out on opportunities...
Personalize your surveys to get very specific CX insights
Hack #5 for a WOW CX Management Dynamic CX insights, the Value of Personalization Are you customizing CX insights? We hope your answer is a...
Real-Time Decisioning Implementation in CX Management
Hack #4 for a WOW CX Management Real-Time Decisioning, a must for Experience Management To enhance the value when a customer interacts with...
Integrate CX Measurement & VoC Into Your Business Processes
Hack #3 for a WOW CX Management CX Measurement, More Than Just a Number You will be used to hearing this phrase by now, but measuring CX...
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