CUSTOMER STORIES
Success stories from companies that are now boosting their response rates, increasing their CX ROI, and keeping customers more engaged than ever
Activa tu programa de CX con las nuevas funcionalidades de OPINATOR
Saca partido a las nuevas características de OPINATOR y potencia tu programa de CX. OPINATOR siempre está en constante mejora y desarrollo de...
New Update to EU Directives Puts Veracity of Reviews in the Spotlight
European directives once again update consumer protection regulations: Brands will have to be more transparent and demonstrate the veracity of their...
Nuevas directivas de la UE obligan a verificar autenticidad de reseñas online
Frente a esta nueva actualización de las Directivas por parte de la UE, las marcas deberán ser más transparentes y demostrar la veracidad de sus...
¿Qué es la vitamina V? – Generar valor a partir de los programas de CX
Las vitaminas son esenciales para que tu cuerpo funcione correctamente y se mantenga sano. Del mismo modo, para mantenerte al día y estar en tu...
What’s Vitamin V? – Generating VALUE from CX Programs
Vitamins are essential to keep your body working properly and staying healthy. Likewise, to stay up in the game and be at one’s best, in OPINATOR we...
Cómo generar ingresos a partir de programas de CX, VoC y NPS – Webinar on-demand con FORRESTER
Cómo generar ingresos a partir de programas de CX, VoC y NPS En OPINATOR siempre buscamos compartir conocimientos sobre Experiencia del Cliente y de...
How to Generate Revenue from your CX, VoC, and NPS Programs – Webinar On-demand featured FORRESTER
How to Generate Revenue from Your CX, VoC, and NPS Programs OPINATOR always seeks to share its knowledge on Customer Experience and in this...
Santander Increases by 4x Times Its Mobile App Users And by 27% the Usage Time with OPINATOR
“Thanks to the measurement of Voice of the Customer and the Customer Satisfaction with the OPINATOR platform, we have processed more than 387,000...
Santander cuadruplica usuarios de app y aumenta un 27% su tiempo de uso con la ayuda de OPINATOR
"Gracias a la medición de la Voz del Cliente con la plataforma OPINATOR, hemos gestionado más de 387.000 opiniones y sugerencias que nos han dado un...
Close The Loop – Activate your Customer’s Feedback
More and more customers answer surveys through digital channels where they express their opinion regarding processes, products or services. But,...
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Moving to an Engagement Model it’s key to success in your CX & EX efforts. These companies have moved away from a plain, boring, and ineffective Survey Model and are now getting real value out of Experience Management. Discover their success stories and why they chose OPINATOR to unfold business improvements based on Customer Feedback
CX & EX Across Industries
Automotive & Manufacturing
Banking & Financial Services
Energy, Gas & Oil
Entertainment & Leisure
FMCG
Healthcare & Insurance
Retail
Telco & Technology
Transportation, Travel & Hospitality
Automotive & Manufacturing
Culture, Education & Public Institutions
Healthcare & Insurance
Teleco & Technology
Banking & Financial Services
Energy & Natural Resources
Retail
Travel, Leisure & Hospitality