CUSTOMER STORIES
Success stories from companies that are now boosting their response rates, increasing their CX ROI, and keeping customers more engaged than ever
Cómo convertir los insights de tus encuestas en Inteligencia a través de Text Analytics
Clave #8 para una gestión WOW de CX La importancia del texto libre o datos no estructurados: Text Analytics en encuestas El análisis textual...
How to Turn insights into intelligence with Text Analytics
Hack #8 for a WOW CX Management The Value of Free Text or Unstructured Data: Text Analytics in Surveys Textual analysis (or Text Analytics)...
OPINATOR recibe la Certificación ISO 27001
OPINATOR obtiene la Certificación ISO 27001 Nos enorgullece anunciar que, tras varios meses de optimización de protocolos y diferentes...
OPINATOR obtains ISO 27001 Certification
OPINATOR obtains ISO 27001 Certification After preparing several months in order to achieve this goal, we are proud to announce that OPINATOR has...
Experimenta con gamificación e incentivos
Clave #7 para una gestión WOW de CX Experimentar con gamificación e incentivos en la Experiencia del Cliente: promotores y detractores Hay...
Apply Gamification and Incentives to Maximize the Impact of Your CXM
Hack #7 for a WOW CX Management Experimenting with gamification and incentives in Customer Experience: promoters and detractors There is a...
Cómo aplicar test A/B en encuestas para mejorar tus ratios de respuesta
Clave #6 para una gestión WOW de CX Test A/B con encuestas, como con tus ads, para saber qué funciona mejor Muchas empresas están perdiendo...
How to Apply A/B Testing in Surveys to Boost Your Response Rates
Hack #6 for a WOW CX Management A/B Testing in Surveys, as with Ads, to Know What Works Best Many companies are missing out on opportunities...
Personaliza tus insights en Gestión de la Experiencia
Clave #5 para una gestión WOW de CX Generación dinámica de insights: el valor de la personalización ¿Estás personalizando los insights en...
Personalize your surveys to get very specific CX insights
Hack #5 for a WOW CX Management Dynamic CX insights, the Value of Personalization Are you customizing CX insights? We hope your answer is a...
LEADING BRANDS
TRUST OPINATOR
Moving to an Engagement Model it’s key to success in your CX & EX efforts. These companies have moved away from a plain, boring, and ineffective Survey Model and are now getting real value out of Experience Management. Discover their success stories and why they chose OPINATOR to unfold business improvements based on Customer Feedback
CX & EX Across Industries
Automotive & Manufacturing
Banking & Financial Services
Energy, Gas & Oil
Entertainment & Leisure
FMCG
Healthcare & Insurance
Retail
Telco & Technology
Transportation, Travel & Hospitality
Automotive & Manufacturing
Culture, Education & Public Institutions
Healthcare & Insurance
Teleco & Technology
Banking & Financial Services
Energy & Natural Resources
Retail
Travel, Leisure & Hospitality
