CUSTOMER STORIES
Success stories from companies that are now boosting their response rates, increasing their CX ROI, and keeping customers more engaged than ever
Revoluciona el mundo de la experiencia del cliente: Descubre la Plataforma OPINATOR 8.0
Alcanza nuevos horizontes desplegando todo el potencial de las nuevas funcionalidades de OPINATOR. La plataforma OPINATOR 8.0, es el...
Revolutionize Your Customer Experience Game: Discover OPINATOR Platform 8.0!
Reach new horizons by unleashing all the potential of OPINATOR’s new features. OPINATOR platform 8.0, is the result of our commitment to...
Transforma la Experiencia de tu eCommerce
Un número cada vez mayor de interacciones con clientes ocurren en espacios digitales. Desde saludar a posibles clientes, hasta atender a defensores...
Elevating E-Commerce Journeys with Spells & Wisdom: Harnessing the Power of Digital Experiences (Halloween edition)
An increasing number of customer interactions take place over digital spaces. From greeting potential customers to your brand experience, to...
What is The Return on Experience (ROX) and How to Demonstrate It
What is Return on Experience (ROX) and how to demonstrate it. While traditional Return on Investment (ROI) focuses solely on financial...
i-DE (Iberdrola Group), Wins DEC 2023 Award for the Best Customer Experience Strategy
i-DE, an energy distribution company belonging to the Iberdrola Group, has been awarded with the prize for the Best Customer Experience Strategy by...
i-DE (grupo Iberdrola), gana el premio DEC 2023 a mejor estrategia en experiencia de cliente
i-DE, empresa distribuidora de energía perteneciente al Grupo Iberdrola, ha sido galardonada con el premio a la Mejor Estrategia en Experiencia de...
Return on Experience: Cómo demostrar retorno directo de tu inversión en CX
Qué es el Return on Experience (ROX) y cómo demostrarlo. Mientras que el Retorno de la Inversión (ROI) tradicional se centra únicamente en...
PARQUES REUNIDOS Deploys an Advanced Global Voice-of-the-Customer Program with OPINATOR
PARQUES REUNIDOS GROUP is one of the world's leading operators of theme and amusement parks. It currently operates more than 50 parks in countries...
Grupo Parques Reunidos despliega un programa avanzado de VoC a nivel global con OPINATOR
GRUPO PARQUES REUNIDOS es uno de los principales operadores de parques temáticos y de diversión en el mundo. Actualmente, opera más de 50 parques en...
LEADING BRANDS
TRUST OPINATOR
Moving to an Engagement Model it’s key to success in your CX & EX efforts. These companies have moved away from a plain, boring, and ineffective Survey Model and are now getting real value out of Experience Management. Discover their success stories and why they chose OPINATOR to unfold business improvements based on Customer Feedback
CX & EX Across Industries
Automotive & Manufacturing
Banking & Financial Services
Energy, Gas & Oil
Entertainment & Leisure
FMCG
Healthcare & Insurance
Retail
Telco & Technology
Transportation, Travel & Hospitality
Automotive & Manufacturing
Culture, Education & Public Institutions
Healthcare & Insurance
Teleco & Technology
Banking & Financial Services
Energy & Natural Resources
Retail
Travel, Leisure & Hospitality
