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Experience Management: Say Goodbye To Boring Surveys And Hello To OPIs! (Part 1)

Experience Management: Say Goodbye To Boring Surveys And Hello To OPIs! (Part 1)

by OPINATOR | Customer Experience, Experience Management, OPINATOR CX, Platform

In Experience Management, Customers Are In Charge The tables have turned, now, customers are the ones in charge. Undoubtedly it goes beyond saying that companies always profit from new customers of course, but there is value in the retention of existing ones. In...
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