OPINATOR obtains ISO 27001 Certification
After preparing several months in order to achieve this goal, we are proud to announce that OPINATOR has obtained the ISO 27001 Certificate.
ISO 27001 Certification: What it means
ISO 27001 Certification is an international standard of Information Security that aims to ensure the confidentiality, integrity, and availability of a company’s information, and the systems and applications it uses. In other words, it allows us to define the appropriate controls and strategies to ensure the security of the information we have, both from our customers and partners.
Achieving ISO 27001 Certification means, among other things, improving our policies, systems, and processes to better adapt to our customers’ requirements.
So far in 2020, 847 security breaches have been officially reported in Spain alone, 201 more than in the same period in 2019. – Bit Life Media with data from the Spanish Data Protection Agency, AEPD.
OPINATOR has always promoted the security of information to all the members of the company, providing them with equipment and services with a high level of security, in order to ensure the confidentiality, integrity, and availability of the information for the continuity of the business, in all circumstances, no matter how exceptional, such as the one we are now in.
After the implementation of measures such as teleworking, having the ISO 27001 Certification is an added value to guarantee the security of the information shared between OPINATOR, and our clients and suppliers.
Quality and Security go Hand-in-Hand
In February of this year, OPINATOR was named a Voice of Customer supplier by Forrester, and with this new ISO 27001 Certification, it is positioned as one of the leading SaaS vendors of Customer Experience Management.
Having the right team and tools will allow you to turn your customers into true promoters of your brand, getting revenue out of CXM. Improve your business with actionable insights that you can manage thanks to a real-time decisioning system, and build an emotional connection with your customers by deploying OPINATOR today as your new CX solution.