Understand your customers better, identify key growth opportunities, and implement automatic action plans with the latest AI technology in CX.
Turn feedback into branded two-way conversations that engage users in real time and boost response rates through personalized, visually rich OPIs (OPINATOR Personalized Interfaces).
Bring together data from every touchpoint and act the moment feedback arrives. With OPINATOR, you can detect issues, trigger alerts, and take action that delivers real impact instantly.
Bring together feedback from surveys, calls, emails, chat sessions, social media, and more. OPINATOR unifies every signal into a single customer view so you can uncover hidden insights, see what matters faster, and act with clarity.
Build solutions tailored to your company’s unique processes and goals. Our surveys and dashboards adapt seamlessly to your evolving needs and formats.
Rapid implementation and deployment. With seamless integrations and a dedicated team of CX, project, and tech experts, OPINATOR evolves with your goals and grows with your program.
While the platform is self-serve, OPINATOR stays by your side with strategic guidance, continuous improvement, and a clear focus on your success, evolving with you as your CX, VoC, and NPS programs grow.
Customized pricing that adapts to your business. Fully transparent, with no hidden fees or surprises. Pay only for the modules you need and scale as you grow.
“Thanks to the measurement of Voice of the Customer and the Customer Satisfaction Index with the OPINATOR platform, we have processed more than 387,000 comments and suggestions that have given us a very detailed knowledge of the real needs of customers, which has allowed us to redesign our app personalizing the experience a key factor in the new COVID environment”