RESOURCES
Stay tuned to our latest publications and resources, best-in-class content to keep you up to date with CX trends all around the globe!
Santander Chile Recognizes OPINATOR Among Best 2020 Vendors
Santander Bank Recognizes OPINATOR's Excellente with Two Awards During Santander Chile’s Annual Edition of Best Suppliers Awards, the bank...
How to Turn insights into intelligence with Text Analytics
Hack #8 for a WOW CX Management The Value of Free Text or Unstructured Data: Text Analytics in Surveys Textual analysis (or Text Analytics)...
OPINATOR obtains ISO 27001 Certification
OPINATOR obtains ISO 27001 Certification After preparing several months in order to achieve this goal, we are proud to announce that OPINATOR has...
Apply Gamification and Incentives to Maximize the Impact of Your CXM
Hack #7 for a WOW CX Management Experimenting with gamification and incentives in Customer Experience: promoters and detractors There is a...
How to Apply A/B Testing in Surveys to Boost Your Response Rates
Hack #6 for a WOW CX Management A/B Testing in Surveys, as with Ads, to Know What Works Best Many companies are missing out on opportunities...
Personalize your surveys to get very specific CX insights
Hack #5 for a WOW CX Management Dynamic CX insights, the Value of Personalization Are you customizing CX insights? We hope your answer is a...
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