From Insights to Impact. Make Every Experience Human.
Listen to every voice, understand every insight, and turn every interaction into smarter decisions that move your business forward.
Capture, analyze, and act on feedback in real time through a unified, AI-powered platform built for results.
Turn every voice into action with OPINATOR.
Human-Centered Interactions
Replace old ineffective surveys with interactions that feel personal. OPINATOR helps you connect with customers in a way that drives better data and a better experience.
Unified Customer View
Bring all customer feedback together—surveys, reviews, calls, and messages—in one place. Understand what matters faster and act with clarity.
Real-Time, AI-Powered Insights
Go beyond scores. Detect trends, trigger instant alerts, and launch smart action plans that drive real improvement.
AI Innovation.
Without Limits.
Made Simple.
Create more meaningful connections, improve decision-making and drive better business outcomes.
Trusted by Leaders Across the Globe.
From global brands to fast-growing startups, companies choose OPINATOR to elevate customer and employee experiences.
Banco Santander
Javier Tomé Muguruza, Director of Digital Experience
“Thanks to the measurement of Voice of the Customer and the Customer Satisfaction Index with the OPINATOR platform, we have processed more than 387,000 comments and suggestions that have given us a very detailed knowledge of the real needs of customers, which has allowed us to redesign our app personalizing the experience a key factor in the new COVID environment”
Moeve
Isabel Sanz de Sirio, Customer Process Manager, Customer Experience
“Thanks to OPINATOR, CEPSA has increased its survey response rate very significantly and improved the quality of customer feedback to understand their needs. The analytical information that OPINATOR provides, both quantitative and qualitative, is key to turning detractors into promoters, which has helped CEPSA raise its NPS by 9 points.”
