As a proud Gold Sponsor of the 14th Annual Customer Experience Strategies Summit of 2025 in Toronto, we had the opportunity to connect with CX leaders and innovators, share fresh insights, explore the latest trends, and build meaningful connections.
OPINATOR’s session was one for the records! David Solana broke down why traditional VoC strategies just aren’t cutting it anymore, how AI can actually help understand (not just collect) CX insights, and shared some practical ways to boost engagement and actionability.
Don’t hesitate to watch the full recording of the session – it’s now available!
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