Personalized Customer
Experience Management

Personalized Customer
Experience Management

OPIs: Visual, Personalized and FUN Interactions

Are you still using old forms? Whether you want to listen to your customers or measure their experiences, you need a NEW way to interact with them in the digital world.

OPINATOR’s OPIs are highly visual, easy, and FUN customer interaction designs proven to maximize response rates in VoC, NPS, and CEM programs, while helping you build a stronger emotional link with your customers.

OPIs: Visual, Personalized and FUN Interactions

Are you still using old forms??? Whether you want to listen to your customers or measure their experiences, you need a NEW way to interact with them in the digital world.

OPINATOR’s OPIs are highly visual, easy, and FUN digital interaction designs proven to maximize response rates in VoC, NPS, and CEM programs, while helping you build a stronger emotional link with your customers.

Smarter Experiences:

Real-Time Decisioning

Each customer is unique, and whether they are telling you how much they love you or that you need to improve, you need to act immediately and accordingly on each interaction.

OPINATOR’s Real-Time Decisioning System (RTD) enables you to build smarter and more relevant interactions by replying instantly to each customer with the perfect response in every situation, and generate unique customer journeys to build unforgettable experiences.

Smarter Experiences:
Real-Time Decisioning

Each customer is unique, and whether they are telling you how much they love you or that you need to improve, you need to act immediately and accordingly on each interaction.

OPINATOR’s Real-Time Decisioning System (RTD) enables to you build smarter and more relevant interactions by replying instantly to each customer with the perfect response in every situation, and generate unique customer journeys to build unforgettable experiences.

Act NOW: Advanced Analytics & Close the Loop

Digital means FAST! Your customers won’t wait for you. With OPINATOR’s Advanced Analytics and Close the Loop System you will gather the insights you need in real-time to react instantly, delight your customers and increase their satisfaction and loyalty.

Act NOW: Advanced Analytics & Close the Loop

Digital means FAST! Your customers won’t wait for you. With OPINATOR’s Advanced Analytics and Close the Loop System you will gather the insights you need in real-time to react instantly, delight your customers and increase their satisfaction and loyalty.

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Let’s get you started