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Experiencia del Cliente rápida y simple para incrementar tus ratios de respuesta

Experiencia del Cliente rápida y simple para incrementar tus ratios de respuesta

by Raúl Manresa | Customer Experience, Customer Feedback, Experience Management, OPIs

Clave #2 para una gestión WOW de CX     Una Experiencia del Cliente simple y rápida te garantizará el éxito en tus esfuerzos de gestión de CX Convierte tu Experiencia del Cliente en rápida y simple. No estamos hablando solamente de hacer encuestas cortas para tu...
Experiencia del Cliente rápida y simple para incrementar tus ratios de respuesta

Make CX Simple and Fast

by Raúl Manresa | Customer Experience, Customer Feedback, Experience Management, OPINATOR CX, OPIs

Hack #2 for a WOW CX Management Make it Simple and Fast to Succeed in your CEM Efforts  Make it simple and fast! We are not just talking about making surveys short for your target audience (but you should!), but making the process of conceiving surveys efficient for...
Say Goodbye To Boring Surveys And Hello To OPIs! (Part 2)

Say Goodbye To Boring Surveys And Hello To OPIs! (Part 2)

by Raúl Manresa | Blog, OPINATOR CX, OPIs, Platform

Measuring an Experience Should be an Experience Itself – Deliver it with OPIs Measuring an experience should be an experience itself. This is why OPINATOR bases the concept of interactions on what we call OPIs, multimedia forms for generating engaging...

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Posts

  • Close The Loop: Gestión de Casos para impulsar el valor de CX
  • Close The Loop: A Case Management System to Boost Customer Experience Impact
  • Santander Chile Recognizes OPINATOR Among Best 2020 Vendors
  • Santander Chile destaca a OPINATOR entre los mejores proveedores de 2020
  • Cómo convertir los insights de tus encuestas en Inteligencia a través de Text Analytics
  • How to Turn insights into intelligence with Text Analytics
  • OPINATOR recibe la Certificación ISO 27001

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