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Reinforce your Customer-Centric Culture through Employee Experience

Reinforce your Customer-Centric Culture through Employee Experience

by OPINATOR | Dashboards, Employee Experience, Experience Management, OPINATOR CX

Employee Experience is Key to Translate your Company’s Vision to your Customers and Deliver a Bilateral Quality Experience  Have you ever thought about building a stronger CX through Employee Experience (EX)? As an Experience Management expert, your goal should always...
Cómo utilizar Dashboards para actuar eficazmente sobre el feedback del cliente

Cómo utilizar Dashboards para actuar eficazmente sobre el feedback del cliente

by OPINATOR | Customer Experience, Customer Feedback, Dashboards, ESP CX

  Los Dashboards de OPINATOR te permiten actuar en tiempo real en base a las opiniones Una de las finalidades de gestionar la Experiencia del Cliente es poder actuar sobre el feedback y para lograrlo, primero debes dar sentido a los datos que has recogido....
How To Effectively Act On Feedback Using Dashboards

How To Effectively Act On Feedback Using Dashboards

by OPINATOR | Customer Feedback, Dashboards, OPINATOR CX, Platform

OPINATOR Dashboards Enable you to Act on Feedback One of the purposes of managing Customer Experience is to be able to act on feedback and to do that, making sense of gathered data its an important and essential step. The emphasis of displaying that data...

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Posts

  • BBVA Deploys More Than 2,400 Unique Points of VoC Measurement in Its Mobile Banking App & Web with OPINATOR
  • BBVA integra en su banca móvil (app y web) más de 2400 puntos de recogida de feedback con OPINATOR
  • Saca el máximo provecho de OPINATOR con las OPI TALKS
  • Activate your CX program with new OPINATOR features
  • Activa tu programa de CX con las nuevas funcionalidades de OPINATOR
  • New Update to EU Directives Puts Veracity of Reviews in the Spotlight
  • Nuevas directivas de la UE obligan a verificar autenticidad de reseñas online

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