Un reporte independiente reconoce a OPINATOR como proveedor de Voz del Cliente por segundo año consecutivo OPINATOR ha sido reconocido recientemente entre diferentes proveedores de VoC por Forrester en el reporte Now Tech: Voice-of-the-Customer (VoC) Vendors, Q1 2021...
Analyst Report Recognizes OPINATOR as a Voice-of-the-Customer Vendor for the Second Time in a Row OPINATOR was recently recognized in the Now Tech: Voice-of-the-Customer (VoC) Vendors, Q1 2021 Forrester report — Voice-of-the-Customer (VoC) solutions should help CX...
Hack #9 for a WOW CX Management Close The Loop is a Key Case Management System to Improve your Experience Management With customers demanding personalized attention and fast responses increasingly, are you still sticking to an old ticketing platform to...
Clave #8 para una gestión WOW de CX La importancia del texto libre o datos no estructurados: Text Analytics en encuestas El análisis textual (o Text Analytics) mediante inteligencia artificial es algo con lo que ni soñábamos hace apenas unos años. Los sistemas...
Hack #8 for a WOW CX Management The Value of Free Text or Unstructured Data: Text Analytics in Surveys Textual analysis (or Text Analytics) using Artificial Intelligence is something we didn’t even dream of just a few years ago. Text Analytics systems in...
