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Customer Experience Management & CX Programs in Times of Crisis: Now More Important Than Ever

Customer Experience Management & CX Programs in Times of Crisis: Now More Important Than Ever

by Raúl Manresa | Blog, Customer Experience, Experience Management, OPINATOR CX

It is Key to Boost your CX Programs in Face of the COVID-19 Should I continue to implement CX programs in my company due to what the world is facing today? This is a valid question, and the answer is YES.  The crisis caused by the Coronavirus is shaping how businesses...
Customer Experience Management & CX Programs in Times of Crisis: Now More Important Than Ever

Gestión de la Experiencia del Cliente y programas de CX en tiempo de crisis: Más importante que nunca

by Raúl Manresa | Blog, Customer Experience, Experience Management

Impulsar tus programas de CX ante el cambio generado por el COVID-19 es clave para tu negocio Puede que durante esta situación tan particular que el mundo está atravesando, te haya surgido una duda: ¿debo continuar implementando los programas de CX en mi empresa? Sí,...

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  • How to Turn insights into intelligence with Text Analytics
  • OPINATOR recibe la Certificación ISO 27001

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