by Raúl Manresa | Case Management, Close the Loop, Customer Experience, Customer Feedback, Experience Management, OPINATOR CX
Hack #9 for a WOW CX Management Close The Loop is a Key Case Management System to Improve your Experience Management With customers demanding personalized attention and fast responses increasingly, are you still sticking to an old ticketing platform to...
by Raúl Manresa | Case Management, Close the Loop, Customer Experience, Customer Feedback, Dashboards, Omnichannel
Implementa un sistema Close The Loop en Tiempo Real y optimiza tu gestión de la Experiencia del Cliente Como ya sabrás, en el 2020 ser “solo” un negocio digital ya no es suficiente. Entonces, ¿cómo debe ser la gestión de la Experiencia del Cliente...
by Raúl Manresa | Blog, Case Management, Close the Loop, Customer Experience, OPINATOR CX
Enable Immediate Action and Change with OPINATOR’s Real-Time Case Management and Close The Loop System As you may know by now, in 2020 “just” being a digital business no longer makes the cut. So, what is Customer Experience in our now-more-than-ever...
