From Feedback to Innovation: The INNSiDE Case by Meliá and the Power of Strategic Feedback Meliá Hotels International is a global hotel group with over 380 properties in… Lee más: From Feedback to Innovation: The INNSiDE Case by Meliá and the Power of Strategic Feedback

Why the Smartest Stadiums and Venues Are Doubling Down on Guest Experience Let’s be real: going to a game, concert, or museum isn’t just about the action on… Lee más: Why the Smartest Stadiums and Venues Are Doubling Down on Guest Experience

OPINATOR AI Insights: The AI that turns your customer feedback into a competitive advantage Manage Customer Experience with Artificial Intelligence applied to every critical point in your customer… Lee más: OPINATOR AI Insights: The AI that turns your customer feedback into a competitive advantage

OPINATOR AI Insights: La IA que convierte el feedback de tus clientes en una ventaja competitiva Gestiona la Experiencia del Cliente con Inteligencia Artificial aplicada a cada punto… Lee más: OPINATOR AI Insights: La IA que convierte el feedback de tus clientes en una ventaja competitiva

BBVA integra en su banca móvil (app y web) más de 2400 puntos de recogida de feedback con OPINATOR BBVA sitúa a los clientes en el centro de… Lee más: BBVA integra más de 2400 puntos de recogida de feedback con OPINATOR

Latest developments: Innovation that Redefines Customer Experience Discover the features and AI developments that have been implemented in OPINATOR, the leading omnichannel platform for customer experience. Security, advanced… Lee más: Latest developments: Innovation that Redefines Customer Experience

Protect Sensitive Data with OPINATOR PIP and Artificial Intelligence Automatically detect and mask sensitive information entered in text fields using AI algorithms In an increasingly digitalized world, the… Lee más: Protect Sensitive Data with OPINATOR PIP and Artificial Intelligence

Generative AI and CX: How OPINATOR Is Redefining the Customer Experience “The OPINATOR platform stands out for integrating generative AI in various capabilities and modules.“ As the term… Lee más: Generative AI and CX: How OPINATOR Is Redefining the Customer Experience

BBVA Deploys More Than 2,400 Unique Points of VoC Measurement in Its Mobile Banking App & Web with OPINATOR BBVA, one of the largest financial groups in the… Lee más: BBVA Deploys More Than 2,400 Unique Points of VoC Measurement in Its Mobile Banking App & Web with OPINATOR

What is The Return on Experience (ROX) and How to Demonstrate It What is Return on Experience (ROX) and how to demonstrate it. While traditional Return on Investment… Lee más: What is The Return on Experience (ROX) and How to Demonstrate It

How CIRSA Enhances Customer Experience with OPINATOR with OPINATOR CIRSA, a global leader in the gaming and leisure sector with more than 440 establishments in Spain and Latin… Lee más: How CIRSA Enhances Customer Experience with OPINATOR

Customer Experience Hierarchy of Needs In this compelling presentation, Felipe Chamorro – Growth Strategist from North America at OPINATOR, introduces the innovative concept of the “Customer Experience Hierarchy of Needs.”… Lee más: Customer Experience Hierarchy of Needs

PARQUES REUNIDOS Deploys an Advanced Global Voice-of-the-Customer Program with OPINATOR PARQUES REUNIDOS GROUP is one of the world’s leading operators of theme and amusement parks. It currently operates more… Lee más: PARQUES REUNIDOS Deploys an Advanced Global Voice-of-the-Customer Program with OPINATOR

What’s Vitamin V? – Generating VALUE from CX Programs Vitamins are essential to keep your body working properly and staying healthy. Likewise, to stay up in the game… Lee más: What’s Vitamin V? – Generating VALUE from CX Programs

De Feedback a Innovación: El Caso de INNSiDE by Meliá y el Poder del Feedback Estratégico Meliá Hotels International es un grupo hotelero global con más de 380… Lee más: De Feedback a Innovación: El Caso de INNSiDE by Meliá y el Poder del Feedback Estratégico