Discover the features and AI developments that have been implemented in OPINATOR, the leading omnichannel platform for customer experience. Security, advanced dashboards, and intelligent data analysis are some of the exciting new developments. Let’s start...
Automatically detect and mask sensitive information entered in text fields using AI algorithms In an increasingly digitalized world, the protection of personal information has become a priority for both individuals and companies. Personal Information Protection...
We are excited to announce the release of OPINATOR 9.0, an update that marks a turning point in terms of stability, security and above all speed. At OPINATOR, innovation is not just a goal, it’s part of our DNA. Since our inception, we have worked tirelessly to...
CIRSA, a global leader in the gaming and leisure sector with more than 440 establishments in Spain and Latin America, faced challenges to improve the customer experience due to the diversity of touch points and data decentralisation. To overcome these challenges,...
In this compelling presentation, Felipe Chamorro – Growth Strategist from North America at OPINATOR, introduces the innovative concept of the “Customer Experience Hierarchy of Needs.” Drawing insightful parallels with Maslow’s Hierarchy of...
“The OPINATOR platform stands out for integrating generative AI in various capabilities and modules.” As the term “Artificial Intelligence” (AI) becomes a central topic of discussion, confusion arises as to what constitutes AI and what does...
