OPIs

Smart, instant, two-way, and context-dependent personalized interactions with customers.

Real-Time Decisioning

Create intricate reactions and responses to your customer’s input in the moment, allowing you to stay updated, and your customers to feel heard.

Omnichannel Saturation Control

Dynamic generation of unique customer journeys based on past history of interactions.

Close-the-Loop

Immediate actionable customer feedback. Instant generation and distribution of tickets, red and green flags to the appropriate people in the organization.

Dashboards

Real-time customized dashboards keep everyone at your company updated from the results of your campaigns, allowing you to act in the moment.

Text Analytics

Qualitative emotional analysis of your customers free responses. Create alerts to key terms to relevant people in your company.