OPIsSmart, instant, two-way, and context-dependent personalized interactions with customers.
Real-Time DecisioningCreate intricate reactions and responses to your customer’s input in the moment, allowing you to stay updated, and your customers to feel heard.
Omnichannel Saturation ControlDynamic generation of unique customer journeys based on past history of interactions.
OPIs
Smart, instant, two-way, and context-dependent personalized interactions with customers.
Real-Time Decisioning
Create intricate reactions and responses to your customer’s input in the moment, allowing you to stay updated, and your customers to feel heard.
Omnichannel Saturation Control
Dynamic generation of unique customer journeys based on past history of interactions.
Close the loopImmediately actionable customer feedback. Instant generation and distribution of tickets, red and green flags to the appropriate people in the organization.
DashboardReal-time customized dashboards keep everyone at your company updated from the results of your campaigns, allowing you to act in the moment.
Text AnalyticsQualitative emotional analysis of your customers free responses. Create alerts to key terms to relevant people in your company.
Close-the-Loop
Immediate actionable customer feedback. Instant generation and distribution of tickets, red and green flags to the appropriate people in the organization.
Dashboards
Real-time customized dashboards keep everyone at your company updated from the results of your campaigns, allowing you to act in the moment.
Text Analytics
Qualitative emotional analysis of your customers free responses. Create alerts to key terms to relevant people in your company.